If turning your camera off or on again doesn’t resolve the issue, removing the battery from your camera for a couple of seconds should clear the camera’s error state completely. If this happens, make sure other apps aren’t trying to connect to your camera, either on your current device or on other devices on the network. Your camera indicated that it is already in use by another application. Sometimes a Sony camera will cause the following error to show in Cascable: Camera support is always evolving, and updating your operating system may improve compatibility. Make sure your operating system is up-to-date. Privacy → Files and Folders: Make sure Cascable is enabled.Ĭascable (in the list of apps): Make sure Camera is enabled. This is done in two places in the iOS Settings app: For example, some cameras have both a Tether and a PictBridge mode, but will only work with Cascable in PictBridge mode.Įnsure that Cascable has permission from iOS to communicate with your camera. If your camera has more than one mode that seems to match the ones required for Cascable, try each one. Some cameras try to charge from USB ports they’re connected to when turned off, which can cause too much load - particularly with iOS devices with a Lightning connector. If you see an alert stating that a connected USB device is using too much power, disconnect the camera, turn it on, then re-connect it. If your camera isn’t being detected by Cascable, or it is and you’re getting a No Access error, try the following steps: The USB-C to Lightning cable is effectively one-way: you can use it to connect your iOS device to a computer, but not to connect a camera to your iOS device. Important: If your iOS device shipped with a USB-C to Lightning cable, that cable cannot be used to connect your camera to your iOS device. If your camera came with a USB-C to USB-C cable, you can purchase a USB-A to USB-C cable from many reputable electronics retailers. The Apple Camera Connection Kit contains such an adapter, and there are third-party alternatives. If your iOS device has a Lightning connector, you must use a Lightning to USB-A (female) adapter, then the cable that came with your camera. iPhone, iPad and iPod touch with Lightning Apple sells a USB-C to USB-A (female) adapter, but any high-quality, standards-compliant adapter should work. If you have an iPad with USB-C, you can connect your camera either directly with a USB-C cable if the camera also has USB-C, or via a USB-C to USB-A (female) adapter and the cable that came with your camera if it doesn’t. On iOS, how you physically connect your camera to your iOS device will depend on the both the connector your camera has, and the connector your iOS device has.
If your Mac has USB-C, you may need a USB-C to USB-A (female) adapter. On the Mac, connect your camera via USB using the cable that came with your camera.
Consult your camera’s manual for detailed instructions. We have included screenshots of the setting from various cameras below. If your camera doesn’t have this setting (most Canon and Nikon models don’t), they’ll usually only support PTP/MTP mode, which is the correct mode for Cascable. Some cameras will ask you what USB mode to use when connecting them, and some need you to manually change their USB mode setting in their menus. Other cameras must be in PTP, MTP, or Tethering mode for Cascable to be able to detect them.
Sony cameras require that their USB connection mode is set to PC Remote. If your Canon camera isn’t being detected by our apps over USB, navigate to your camera’s setup menu and set the Wi-Fi or Wi-Fi/NFC setting to Disable, then try again. Making Sure Your Camera Is Set Up CorrectlyĪ number of Canon cameras disable their USB port (sometimes labelled as the DIGITAL port) when WiFi is enabled, even if you aren’t currently using WiFi. Some popular apps that may conflict with Cascable’s apps in trying to connect to a camera: If you see the EOS Utility icon in your menu bar, make sure you quit it before using Cascable apps. Important: Canon’s EOS Utility app will, by default, run in the menu bar at all times and always connect to a connected camera. When trying to use your camera, make sure other apps that work with cameras over USB have been quit, and that any option to auto-launch on connect has been disabled. On the Mac only one app can connect to a USB camera at a time, which means that other apps can get in the way of Cascable’s apps detecting and connecting to your camera. Mac Apps: Making Sure Other Apps Aren’t Interfering RAW support will depend on iOS' compatibility with your camera's RAW images - see Apple's RAW support article for details. However, if your camera is standards-compliant, it should work well. Note: Due to the large number of USB cameras out there, we don't have a definitive compatibility list.